Anthology Blog

Take a second and reflect on the ways your institution actively uses data from your course evaluation processes.

When the calendar changed to 2020 and New Year's resolutions were being made, no one in higher ed had any idea of the challenges that lay ahead for the spring semester. Decisions that typically take months or years to make were made in moments. Health and safety became the primary focus, and instructors and students adapted to new methods of teaching and learning.

According to recent Gartner research, “by 2022, 20% of customer service will be handled by conversational agents.” If that is true, then what does that mean for students on a university campus?

Institutions are increasingly tracking student involvement and participation information in co-curricular organizations, for several reasons, including retention, co-curricular transcripts, and more. Another reason? This information can be an indicator of potential alumni engagement.

The summer months provide an opportunity to reset, reflect and re-examine many of our institutional processes. As we strive to make annual assessment meaningful and manageable, we must evolve ongoing processes based on our unique students, curricula, resources and culture.

Whether it’s your Annual Fund, Capital Campaign, Day of Giving, or a campaign connected to your crowdfunding pages, the common goal is to generate gifts, to create cash, to make money for your institution. This means you need to drive donors to your online giving page (or form) and move them all the way through the process to the finish page.

Student Success is often used as short-hand for the larger retention-persistence-graduation (RPG) conversation. The term student success can refer to a wide variety of things including precollege characteristics, quantifiable student attainment indicators, measures of academic achievement and personal and student development characteristics.

Within the first hour of almost every assessment consultation session I facilitate, the same question deflates the air in the room: ‘How does your institution use learning data to improve the student experience?’

Over the past several years, numerous institutions have dealt with high profile risks and the resulting disastrous after-effects: hurricanes, mass shootings, suicides, sexual abuse, hate crimes and more.

Changes can vary in complexity—from simple processes to intricate transformations. As higher education seeks to address the forces of change triggering significant shifts in operations, institutions are considering...

Establishing the balance between educating effectively and operating efficiently is both more essential and more difficult than ever. Especially in today’s climate, margin management is crucial to helping your institution function.