Support and Retention
The support they need. Exactly when they need it.
Obstacles inside and outside the classroom often prevent students from reaching their educational goals. Clear a path before issues arise using holistic and intuitive student support — and help learners achieve success.
Quickly address learner issues and improve retention with Anthology One Stop, tailored to the modern learner.
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Improve the reach and efficiency of your IT team without sacrificing quality by combining insightful data with great human agents.
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Leverage actionable data to identify at-risk students and use multi-modal outreach and human coaching to reduce stop outs.
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Provide answers to common questions 24/7 while freeing your student support team to focus on more complex tasks.
Learn MoreHaving a support center that is available for calls and live chat 24/7/365 has been a tremendous benefit in those times when our office is normally closed. In today’s society, students and parents want to talk to you when they choose, and that doesn’t always fall between the traditional hours of 8 a.m. to 5 p.m. Having the ability to reach a financial aid advisor at any time day or night is wonderful!
University of Akron
