This page provides the current list of Service Providers (Sub-processors) (as defined in our Data Processing Addendum, DPA) that Anthology engages to help us provide services to our clients and which may have access to Personal Information of our clients. The list is split into the following sections:
- Product-specific service providers
- Service providers supporting products and clients generally
- Third parties whose products Anthology resells
- Channel partners (providing support or services)
- Partners deemed as Sub-processors for limited set of processing
- Anthology Group Sub-processors
Please note: This list includes all Service Providers we use for our clients globally, not just Service Providers who may have access to client data that is in scope of the EU General Data Protection Regulation (GDPR) to ensure we can help our clients globally with their obligations under local data privacy laws.
Our commitments regarding Service Providers
All of the Service Providers listed below have a legitimate need to access Personal Information of our clients in order to provide their service to Anthology as a part of Anthology’s provision of the services to our clients. With regard to Service Providers, we will:
- Conduct due diligence on the data privacy and security measures of new Service Providers before providing access to Personal Information;
- Enter into a written agreement which requires at least the same level of protection for Personal Information and individuals as set out in our standard DPA before providing access to Personal Information;
- Restrict the Service Provider’s access to Personal Information only to what is necessary to fulfill our contractual obligations or as otherwise permitted under the agreements with our clients or under Applicable Data Privacy Laws; and
- Remain liable for any processing of Personal Information carried out by Service Providers to the same extent we would be liable if performing the services ourselves.
How to get notified of changes
Please use the “Follow this Page!” functionality at the bottom of the page to receive emails from Anthology regarding updates to the list of Service Providers and/or changes to the information provided on this page. Should you choose not to use this functionality to receive email notifications, it is our expectation that you check the link periodically for any updates.
Last Update
This page was last updated on March 1, 2024.
Product-specific Service Providers
Anthology Academic Economics
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Data center |
Amazon Web Services (AWS) |
United States |
Data center |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Kiss Metrics (Usage Analytics) |
United States |
Usage Analytics |
Google (Analytics) |
United States |
Usage Analytics |
Dyn (Oracle) |
United States |
Email Delivery |
Cloudflare |
United States |
DNS, Caching, Security |
Cloudmersive |
United States |
Document Conversion |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Honeycomb |
United States |
Usage Analytics |
SQLGrease |
United States |
SQL Analytics |
Anthology Accreditation
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Hosting Provider |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Cloudflare |
United States |
DNS, Caching, Security |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Anthology Ally
Service Provider Name |
Location |
Purpose |
ABBYY (FineReader) |
United States |
OCR engine for PDF alternative text conversions |
Amazon Web Services (AWS) |
United States |
Hosting provider, text-to-speech conversion, translated conversion |
Mixpanel |
United States |
Reporting support |
New Relic, Inc. |
United States |
Application performance monitoring |
Palo Alto |
United States |
Information security services |
RM Source |
United States |
Information security services |
WeLocalize, Inc. |
United States |
Translation services |
BeeLine Reader |
United States |
Engine for alternative format conversions |
Microsoft Azure/Immersive Reader |
United States |
Engine for immersive reader alternative format conversion |
Auth0 |
United States |
Identity access management |
Anthology ApplyYourself
Service Provider Name |
Location |
Purpose |
Cyxtera |
United States |
Data center |
Microsoft (Azure) |
United States |
Data center |
Inflectra |
United States |
Testing |
Anthology Appreview
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Data center |
Cyxtera |
United States |
Data center |
Logic Monitor |
United States |
Monitoring |
Splunk |
United States |
Application/server logs |
Inflectra |
United States |
Testing |
Mongo DB |
United States |
Database |
Anthology Baseline
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) (Data Center) |
United States |
Hosting Provider |
Amazon Web Services (AWS) (Data Center) |
United States |
Data center |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Kiss Metrics |
United States |
Usage Analytics |
Google Inc. |
United States |
Usage Analytics |
Dyn (Oracle) |
United States |
Email Delivery |
Cloudflare |
United States |
DNS, Caching, Security |
Cloudmersive |
United States |
Document Conversion |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Anthology Beacon
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Hosting provider |
Amazon Web Services (AWS) |
United States |
Data center |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Kiss Metrics |
United States |
Usage Analytics |
Google |
United States |
Usage Analytics |
Dyn (Oracle) |
United States |
Email Delivery |
Cloudflare |
United States |
DNS, Caching, Security |
Cloudmersive |
United States |
Document Conversion |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Honeycomb |
United States |
Usage Analytics |
SQLGrease |
United States |
SQL Analytics |
Anthology CampusNexus CRM
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Datacenter/hosting |
SMS Magic |
United States |
Text messaging |
Telesign |
United States |
Text messaging |
Sendgrid |
United States |
Email delivery |
Anthology Collective Review
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Datacenter |
Mailgun Technologies, Inc. |
United States |
Email delivery |
Google Inc. |
United States |
Usage analytics |
Cloudfare |
United States |
DNS, caching, security |
Anthology Connect
Service Provider Name |
Location |
Purpose |
Microsoft |
United Kingdom |
Hosting |
Cyxtera |
United States |
Data center |
Logic Monitor |
United States |
Monitoring |
Clickatell |
United States |
Text messaging |
Gecko Engage |
United States |
API consumer |
Splunk |
United States |
Application/server logs |
Anthology Core Data
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Data center |
Amazon Web Services (AWS) |
United States |
Data center |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Kiss Metrics |
United States |
Usage Analytics |
Google Inc. |
United States |
Usage Analytics |
Dyn (Oracle) |
United States |
Email Delivery |
Cloudflare |
United States |
DNS, Caching, Security |
Cloudmersive |
United States |
Document Conversion |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Honeycomb |
United States |
Usage Analytics |
SQLGrease |
United States |
SQL Analytics |
Anthology Course Evaluations
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Hosting provider |
Amazon Web Services (AWS) |
United States |
Data Center |
Google Inc |
United States |
Usage Analytics |
Cloudflare |
United States |
DNS, Caching, Security |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Anthology Encompass
Service Provider Name |
Location |
Purpose |
Amazon Web Services (AWS) |
United States |
Data center |
Microsoft (Azure) |
United States |
Data center |
SendGrid |
United States |
Email Delivery |
CloudFlare |
United States |
Caching, Security |
Stackify |
United States |
Monitoring |
CloudAMQP |
United States |
Monitoring/alerting |
EDM/Chamaeleon |
Hungary |
Email editor |
Anthology Engage
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Hosting provider |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Google |
United States |
Usage Analytics |
Cloudflare |
United States |
DNS, Caching, Security |
Cloudmersive |
United States |
Document Conversion |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Honeycomb |
United States |
Usage Analytics |
LaunchDarkly |
United States |
Feature flag manager |
IronPDF |
United States |
PDF generator |
Anthology Evaluate
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Datacenter |
Mailgun Technologies, Inc. |
United States |
Email delivery |
Google Inc. |
United States |
Usage analytics |
Cloudfare |
United States |
DNS, caching, security |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Anthology Finance & HCM
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Data center/hosting |
Wiz Inc. |
United States |
Security assessments |
Anthology Illuminate
Service Provider Name |
Location |
Purpose |
Amazon Web Services (AWS) |
United States |
Data center |
Snowflake Computing, Inc. |
United States |
Data warehousing |
Anthology Insight
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Data Center |
Amazon Web Services (AWS) |
United States |
Data Center |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Kiss Metrics |
United States |
Usage Analytics |
Google |
United States |
Usage Analytics |
Dyn (Oracle) |
United States |
Email Delivery |
Cloudflare |
United States |
DNS, Caching, Security |
Cloudmersive |
United States |
Document Conversion |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Honeycomb |
United States |
Usage Analytics |
SQLGrease |
United States |
SQL Analytics |
Blackboard Learn
Service Provider Name |
Location |
Purpose |
Amazon Web Services - AWS |
United States |
Hosting provider for cloud-based products |
Auth0 Inc. |
United States |
Identity broker service |
Check Point |
United States |
Information security monitoring services |
Cloudflare, Inc. |
United States |
Content delivery provider |
Globant LLC. |
United States |
Product development support |
Gainsight |
United States |
Product analytics service |
Microsoft |
United States |
O365/SharePoint, security applications and Azure speech and language services for Community Engagement products |
New Relic, Inc. |
United States |
Application performance monitoring and alerting |
Oracle America, Inc. |
United States |
CRM and ERP applications |
Palo Alto |
United States |
Information security services |
Salesforce.com |
United States |
CRM and client support application |
Service-now.com |
United States |
Client support issue and change management |
Snowflake Computing, Inc. |
United States |
Data warehousing and analytics |
WeLocalize, Inc. |
United States |
Translation services |
NetApp |
United States |
Storage provider |
Sentrion |
United States |
Learn email |
Transloadit-II GmbH |
Germany |
File uploading and processing |
Tenable |
United States |
Vulnerability scanning |
CrowdStrike |
United States |
Sensor Agents on EC2 Instances |
Global Grid for Learning (GG4L) |
United States |
Private data exchange |
Anthology Milestone
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Data Center |
LaunchDarkly |
United States |
Feature Management |
Anthology Occupation Insight
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Data center |
Wiz Inc. |
Israel |
Cloud Security |
Anthology Outcomes
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Hosting provider |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Cloudflare |
United States |
DNS, Caching, Security |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Anthology Payroll
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Data center/hosting |
Green Shades Software, LLC |
United States |
Payroll statutory reporting |
Symmetry Software LLC |
United States |
Local tax jurisdiction |
Anthology Planning
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Hosting Provider |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Cloudflare |
United States |
DNS, Caching, Security |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Anthology Portfolio
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Hosting Provider |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Google |
United States |
Usage Analytics |
Cloudflare |
United States |
DNS, Caching, Security |
Anthology Program Review
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Hosting Provider |
Mailgun Technologies, Inc. |
United States |
Email Delivery |
Cloudflare |
United States |
DNS, Caching, Security |
Appcues |
United States |
User onboarding, adoption, engagement, and feedback |
Anthology Radius
Service Provider Name |
Location |
Purpose |
Dell Boomi |
United States and UK |
Integrations and MDM |
SendGrid |
United States |
Mail campaigns |
Amazon Web Services |
United States, Ireland, and Australia |
Elastic Compute Cloud |
Kalibera AS |
Norway |
Chat integration |
Flexera |
United States |
Cloud infrastructure management |
Logic Monitor |
United States |
Monitoring and analysis |
New Relic |
United States |
Monitoring and analysis |
Full Measure |
United States |
Web service client integrations |
Gecko Engage |
United States |
Web service client integrations through SMS |
Anthology Raise
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Data center |
Anthology Reach
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Data Center |
Communication Business Avenue, Inc (f/k/a Café x) |
Japan |
Platform automations |
The Portal Connector |
Canada |
Content management |
Telesign |
United States |
SMS services |
Wiz Inc. |
Israel |
Security assessments |
Gravatar |
United States |
Image services |
Anthology Student
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Data center |
SendGrid |
United States |
Email delivery service |
Cloudflare |
United States |
DNS, caching, security |
Anthology Student International
Service Provider Name |
Location |
Purpose |
Microsoft (Azure) |
United States |
Data center |
Sendgrid |
United States |
Email delivery service |
Cloudfare |
United States |
DNS, caching, security |
Anthology Student Verification
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Data center/hosting |
Pagerduty |
United States |
Client alerts |
SendGrid |
United States |
Messaging/Emails |
Twilio |
United States |
Messaging/SMS |
IT Labs LLC |
North Macedonia |
Deployment and technical support |
Anthology Talisma Fundraising
Service Provider Name |
Location |
Purpose |
Microsoft |
United States |
Hosting provider |
iATS |
United States |
Payment integration |
SafeAssign
Service Provider Name |
Location |
Purpose |
Amazon Web Services (AWS) |
United States |
Data center |
Service providers supporting products and clients generally
These service providers are product-independent and as such support Anthology across products and may require access to Personal Information of our clients.
Third Party |
Location |
Description |
Check Point |
United States |
Information security monitoring services |
Microsoft |
United States |
Security applications |
Palo Alto |
United States |
Information security services |
Salesforce.com |
United States |
CRM and client support applications |
Service-now.com |
United States |
Client support issue and change management |
Zendesk |
United States |
Client support issue and change management |
Atlassian |
United States |
Status of Anthology services, maintenance announcements |
Auth0 Inc. |
United States |
Identity broker service |
Cloudfare |
United States |
Content delivery provider, DNS, WAF |
Deque Systems Inc. |
United States |
Accessibility Assessments |
DXC Technology India Private Limited (f/k/a CSC Technologies India Pyt Ltd.) |
United States |
Product development support |
Globant LLC |
United States |
Product development support |
I-Link Solutions, Inc. |
United States |
BI and Analytics support |
Informatica LLC |
United States |
Data Integration and Management Services |
Level Access (f/k/a SSB BART Group) |
United States |
Accessibility Assessments |
Looker Data Sciences, Inc. |
United States |
BI and Analytics support |
Toptal, LLC |
United States |
Staff augmentation |
Jenkins |
United States |
Build engineering |
Octopus |
United States |
Deployments |
Globalscape EFT |
United States |
SFTP Tool |
PDFTools |
United States |
PDF optimizer tool |
DBVisit |
United States |
Backups |
Third Parties Whose Products Anthology Resells
These third parties are only applicable to clients who have specifically purchased the relevant third-party services through Anthology. When Anthology resells a product of a third party, we consider that third party our Sub-processor.
Third Party |
Location |
Description |
Akari |
Australia |
Akari Product |
AST CaptionSync |
United States |
CaptionSync product |
EAC |
United States |
EAC Visual Data product |
Eesysoft |
The Netherlands |
Eesysoft products/services |
Genius SIS |
United States |
Genius SIS product |
Kaltura |
United States |
Kaltura products |
Pyramid Analytics |
The Netherlands |
Pyramid Analytics product |
Pendo |
United States |
Anthology Adopt powered by Pendo |
HSI Workplace Compliance Solutions |
United States |
EHS Platform |
Navengage |
United States |
App offering with Anthology Engage product |
Givepulse |
United States |
Community/volunteer engagement tool paired with Anthology Engage |
Togetherall |
United Kingdom |
Mental health solution |
K16 Solutions |
United States |
Conversion and migration services |
GG4L |
United States |
SIS connection |
Class |
United States |
Class & Collaborate offerings |
Channel Partners
A channel partner will only have access to Personal Information of your institution if your institution is supported by the channel partner. This is generally restricted to client support-related information and client relationship-related information (e.g., support ticket information, invoicing information).
The list of our channel partners is available at www.anthology.com/channel-partnerships.
Partners deemed as Sub-Processors for limited set of processing
The listed third parties are considered Sub-processors for a limited use case/set of processing and only apply if a client and/or their users receive services of the third party.
Third Party Name |
Location |
Purpose |
Cengage |
United States |
Provides services independently to client and/or client users and as such is generally deemed a controller/business or separate data processor acting on behalf of client. For the limited personal information processed to enable the integration between Anthology and Cengage services, however, Cengage is considered a Sub-processor. |
Anthology Group Sub-processors
The relevant Anthology group entities that may have access to client personal information have been added.
Anthology Group Sub-Processors |
Location |
Purpose |
Anthology Inc. |
United States |
Client Support and product maintenance |
Anthology Inc. of Missouri |
United States |
Client Support and product maintenance |
Anthology Inc. of New York |
United States |
Client Support and product maintenance |
Anthology Colombia S.A.S |
Colombia |
Client Support and product maintenance |
Blackboard Inc. |
United States |
Client Support and product maintenance |
Blackboard Pty Limited |
Australia |
Client Support and product maintenance |
Blackboard International B.V. |
The Netherlands |
Client Support and product maintenance |
Blackboard (UK) Limited |
United Kingdom |
Client Support and product maintenance |
Blackboard Czech s.r.o. |
Czech Republic |
Client Support and product maintenance |
Blackboard Canada Inc. |
Canada |
Client Support and product maintenance |
Blackboard Information Technology India Private Limited |
India |
Client Support and product maintenance |
Blackboard Education Technology (FZE) (replacing Blackboard FZE) |
UAE |
Client Support and product maintenance |
Campus Labs ULC |
Canada |
Client Support and product maintenance |
Campus Management Corp UK Ltd |
United Kingdom |
Client Support and product maintenance |
Anthology International Pvt Ltd (formerly Campus Management International Private Limited) |
India |
Client Support and product maintenance |
Consultora Nivel 7 S.A.S. |
Colombia |
Client Support and product maintenance |
Talisma Corporation Limited |
India |
Client Support and product maintenance |
Blackboard Do Brasil Servicos De Tecnologia Em Educacao Ltda |
Brazil |
Client Support and product maintenance |